Payment for medical appointments expected up-front

THE Hamilton Medical Group has changed its billing practice and now requires credit card details before an online appointment can be confirmed to reduce the volume of outstanding accounts. The Royal Australian College of General Practitioners (RACGP) said last week that insufficient Medicare rebate had made healthcare in Australia increasingly inaccessible to patients. Photo: GLENN GUY.
Lizzie Hallam

PATIENTS of the Hamilton Medical Group (HMG) have expressed concern about a recent change in the clinic’s billing policy that requires credit card details before being able to book a consultation.

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